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08 8361 9969

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  • Home
  • Training Courses
    • CHC33021 Certificate III in Individual Support
    • CHC32015 Certificate III in Community Services
    • An Introduction to Individual Support
    • HLTAID009 Provide cardiopulmonary resuscitation
    • HLTAID011 Provide first aid
    • Manual Handling
    • CHCSS00070 Assist Clients with Medication Skill Set
    • Other Training
  • Calendar of Training
  • Important Information
  • Meet the Team
  • Contact

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Complaints & Appeals Policy and Procedure(opens in new tab)
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Centres of Excellence

Contact Number

08 8361 9969

North Adelaide

199 Ward Street, North Adelaide SA 5006

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Noarlunga Centre

Ramsay Place, Noarlunga Centre SA 5168

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Complaints and Appeals Policy
Norgrove Training takes all complaints seriously. We have strict procedures in place to guarantee that all complaints against any decision or service is dealt with in a thorough and transparent manner. Our Complaints and Appeals Policy and Procedure provides details of these procedures and is available on our website and at Reception.
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